Handcrafted Treasures

Data Controller

At Handcrafted Treasures, we take data privacy seriously. As the data controller, we are committed to ensuring that your personal data is processed in accordance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and protect your information.

Definitions

• Data Controller: We are the legal entity responsible for determining the purposes and means of processing personal data.
• Data Processor: Any third party or service provider that processes personal data on our behalf.

Our Commitments

Lawful Processing: We collect and process personal data only for specific, legitimate purposes. We ensure that our processing activities comply with the GDPR.

Transparency: We provide clear and concise information about the data we collect, why we collect it, and how it will be used. Our privacy notices are easily accessible.

Data Minimization: We collect only the necessary data required for our business operations. We avoid excessive or irrelevant data collection.

Security Measures: We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

Consent: Where applicable, we obtain your explicit consent before processing your personal data.

Data Subject Rights: You have the right to access, rectify, erase, and restrict the processing of your data. Contact us if you wish to exercise these rights.

Information We Collect

• Contact Details: Name, email address, phone number.
• Transactional Data: Purchase history, payment details.
• Preferences: Marketing preferences, communication preferences.

How We Use Your Data

1. Order Fulfillment: To process orders, deliver products, and provide customer support.
2. Marketing: To send promotional offers, newsletters, and updates (with your consent).
3. Legal Obligations: To comply with legal requirements (e.g., tax reporting).

Sharing Your Data

• We may share your data with trusted third parties (data processors) who assist us in providing services (e.g., payment processors, shipping companies).

Retention Period

• We retain your data only for as long as necessary to fulfill the purposes for which it was collected.

Your Rights

• You can request access to your data, corrections, or deletion. Contact our Data Protection Officer at Handcrafted_Treasures_2023@gmail.com.

Contact Us

If you have any questions or concerns regarding your data, please contact our Data Protection Officer at Handcrafted_Treasures_2023@gmail.com.